Agora collaborates with Microsoft Azure AI to enable a real-time, intelligent, and interactive future across 140+ languages | Microsoft Customer Stories
Leveraging Microsoft Azure AI and global cloud services, Agora has built an efficient and secure real-time audio and video communication network, enabling real-time translation in over 140 languages with low latency.
How does Agora use Microsoft Azure AI to improve real-time communication?
Agora uses Microsoft Azure AI as the backbone of its global real-time communication platform. By deeply integrating multiple Azure services, Agora has been able to:
- Build a secure, compliant global network: Using Azure’s global cloud infrastructure, Agora operates a real-time audio and video network that complies with data regulations across different countries and regions, ensuring secure data storage and transmission.
- Deliver low-latency experiences worldwide: Microsoft’s global infrastructure and network optimization help Agora keep end-to-end latency at the millisecond level, even for cross-regional audio and video traffic.
- Scale global coverage: With Azure, Agora expanded its service footprint from 80 to over 200 countries and regions, supporting customers almost anywhere in the world.
- Accelerate product development: By integrating Azure OpenAI and GitHub Copilot into its development lifecycle, Agora speeds up product iteration and improves operational efficiency.
Together, these capabilities help Agora reimagine real-time engagement and deliver more intelligent, stable, and scalable communication services to global customers.
What multilingual and AI capabilities does the Agora–Azure solution provide?
Through its collaboration with Microsoft Azure AI, Agora has significantly enhanced its multilingual and AI interaction capabilities:
- Real-time translation in 140+ languages: Using Azure Speech Services for speech-to-text and text-to-speech, Agora supports accurate real-time translation in over 140 languages, improving cross-border communication and user experience.
- Multimodal customer interactions: With Azure OpenAI integrated into Agora’s Foundry Tools, the platform supports richer, AI-powered interaction scenarios, such as intelligent voice experiences and more natural, context-aware communication flows.
- Intelligent voice interactions: Large-model-powered voice capabilities help customers build smarter, more interactive applications that can understand and respond to users in real time.
These AI features help customers rethink how they design global communication experiences, making it easier to serve diverse audiences at scale.
How does the Microsoft partnership support Agora’s global growth and compliance needs?
Agora’s partnership with Microsoft directly addresses the key challenges of global expansion—compliance, security, performance, and cost of innovation:
- Global compliance and data security: Azure’s global cloud platform enables Agora to meet varying data regulations across countries and regions. Agora has achieved international certification for data security, giving customers confidence in how their data is handled.
- Expanded global reach: With Azure infrastructure, Agora extended its coverage from 80 to over 200 countries and regions, supporting customers in more markets while maintaining service quality.
- Stable performance in challenging environments: Azure’s network optimization helps Agora maintain high stability and real-time performance, even in remote areas with less reliable connectivity.
- Faster innovation and better economics: By using Azure OpenAI and GitHub Copilot instead of building all AI models in-house, Agora reduced time and cost for AI innovation. This contributed to Agora achieving its first GAAP profitability in 2024 and repositioning itself as an AI-driven real-time interaction platform.
Overall, the Microsoft partnership helps Agora reshape its global operations, balancing compliance and security with speed, scale, and ongoing AI innovation.
.jpg)
Agora collaborates with Microsoft Azure AI to enable a real-time, intelligent, and interactive future across 140+ languages | Microsoft Customer Stories
published by Weston Technology Group, LLC.
Our Vision
Our vision is to provide affordably priced services that allow small and medium-sized businesses to leverage state-of-the-art cloud technologies. In turn, this allows our clients to gain a competitive advantage in their industry and scale with the natural peaks and valleys of business. We're driven by the philosophy that if we help business leaders solve their IT problems so they can become more profitable, productive, and successful, then we will inherently grow along with them.
Reasons
- Rapid Response – Emergency response time is one hour or less guaranteed. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Reputable - WTG has been around since 2004, a respected leader in the community and the industry.
- Experienced - We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more.
- Business Savvy - We design, implement and manage technology solutions from a thorough understanding of the business benefit for your company.
- Proactive – Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive Project Management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No Geek Speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Sign in with LinkedIn